Although it is not required please contact our office. The more communication we have regarding your situation, the easier it is to work with you and your lender. Please review the information available by clicking the “Financial Hardship” link on our homepage. While we are responsible for collecting your payments in a timely fashion, we also understand that hardships can arise. We cannot promise you a particular resolution, but we will contact the lender on your behalf and attempt to mitigate any consequences arising from a late payment.