In 2021, Rocket Mortgage continued to fuel the mortgage industry by announcing plans to add teams of loan officers in many markets. This move by Rocket Mortgage aims to fill the gap in local loan officers and help speed up the loan process for consumers. With many large lenders relying heavily on technology and centralized underwriting, the addition of local loan officers provides the opportunity for more face-to-face interactions between borrowers and lenders.
Rocket Mortgage has always had an eye on the future and is now banking on increasing the population of local loan officers. They plan to use a rigorous hiring process to find qualified loan officers, who are expected to have extensive knowledge of different loan products and their respective advantages and disadvantages to borrowers. This move towards hiring local loan officers is expected to revolutionize the historically static mortgage industry by focusing more on personal relationships with customers, thus ensuring that the loan officers can serve customers more efficiently and meet their needs completely.
Most important elements of the text:
• 2021 Rocket Mortgage announced ability to add teams of loan officers: Looks to fill the gap in local loan officers and speed up the loan process for consumers.
• Aim to revolutionize the historically static mortgage industry: localized loan officers with requisite knowledge of different loan products.
• Focus on personal relationships with customers: Ensures loan officers can serve customers more efficiently and meet their needs completely.
You can read this full article at: https://www.housingwire.com/articles/a-shift-in-strategy-rocket-mortgage-looks-to-hire-local-los/(subscription required)
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