ACES expands mortgage quality control to loan-population testing.
ACES Quality Management's new technology enforces lender-defined policies across origination and servicing populations, flagging records for human reviews.
ACES Quality Management's new technology enforces lender-defined policies across origination and servicing populations, flagging records for human reviews.
Suit alleges misallocation of $289M CDFI funds, creating funding uncertainty that private lenders must weigh when planning community credit deployment now.
The Federal Housing Administration has opened a formal comment period seeking stakeholder feedback on proposed policy adjustments, and the window for submissions is closing soon. Industry participants should treat this as a finite and high-impact opportunity to influence FHA direction on underwriting, servicing, loss-mitigation, [...]
Davis urged mortgage agents to adhere strictly to broker policy and to parse Do Not Call rules with precision, framing compliance as both a legal obligation and a competitive necessity. Agents who internalize firm procedures, document consent and maintain careful call logs reduce exposure [...]
A major brokerage conglomerate is citing a 56% year‑over‑year increase in traffic to its consumer site as the basis for a national advertising push, signaling a strategic pivot toward brand‑driven digital growth. For mortgage professionals, the development highlights the growing importance of brokerage‑owned portals [...]
Lenders increasingly recognize a persistent gap between consumer curiosity about mortgage options and the point when borrowers are ready to submit an application. Treating readiness as a distinct customer-stage acknowledges that many prospects need education, affordability insight and reassurance rather than an immediate push [...]
Mortgage firms that moved to visible, rule-based pricing and clear compensation frameworks found they could materially cut non-sales cost per loan while increasing pay to originators. Standardizing fee disclosures, consolidating pricing engines and removing opaque overrides reduced exception handling, reconciliation and manual audit work. [...]
Assess borrower intent, refine interview questions, identify genuine deal drivers, and set clear actionable follow-up to improve private lending decisions.
Sales interactions should be steered toward synchronous conversation: move pricing questions off text or email and onto a call where nuance can be conveyed and rapport established. Prioritize framing the property's or product's value before discussing price so prospects understand benefits, tradeoffs and financing [...]
Sagent names Sridhar Sharma CEO and appoints Andrew Bon Salle chairman as the fintech scales Dara servicing platform; new implications for private lenders.