In a recent analysis of the mortgage industry, there is a recognition that there may be initial resistance from some members of the industry towards certain messages, particularly in the realm of loss mitigation. However, it is argued that the industry as a whole, including loss mitigation professionals, is ultimately aligned with the values of the American Dream of homeownership. This suggests a greater openness to potentially challenging messages within the industry.

Key elements from the text include:
– Initial resistance towards certain messages in the mortgage industry
– Recognition of the industry’s alignment with the values of homeownership
– Importance of addressing potentially challenging topics within the industry
– Emphasis on the industry’s commitment to the American Dream of homeownership, suggesting a potential receptiveness to new ideas.

You can read this full article at: https://www.housingwire.com/articles/empathy-in-the-face-of-foreclosure/(subscription required)

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