Rocket Mortgage, a leading player in the mortgage industry, has recently introduced a groundbreaking tool called The Gathering. This innovative Synopsis tool has the capability to analyze and transcribe calls, providing a significant boost to efficiency within Rocket’s servicing team. The tool is anticipated to result in a staggering savings of nearly 40,000 hours per year, demonstrating Rocket’s commitment to utilizing cutting-edge technology to streamline operations.
Key points:
– Rocket Mortgage has introduced a new tool called The Gathering
– The tool analyzes and transcribes calls to enhance efficiency within the servicing team
– The tool is expected to save nearly 40,000 hours per year in time and resources
– Rocket Mortgage is leveraging technology to improve operational effectiveness and drive productivity in the mortgage industry.
You can read this full article at: https://www.housingwire.com/articles/rocket-ceo-talks-new-ai-tool-changes-in-leadership-and-mas/(subscription required)
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