Adam Carmel, founder and CEO of Polly, recently discussed the importance of solving customer problems and prioritizing cost-cutting measures for lenders in the mortgage industry. Carmel emphasized the necessity of aligning company goals with customer needs in order to foster long-term success in the competitive market.
Key points from Carmel’s discussion include:
– Focus on solving customer problems: Carmel stressed the significance of understanding and addressing the specific pain points of customers to provide tailored solutions and enhance overall customer satisfaction.
– Importance of cost-cutting for lenders: Carmel highlighted the value of implementing efficient processes and technologies to help lenders reduce operational costs and improve profitability in a rapidly changing industry landscape.
You can read this full article at: https://www.housingwire.com/articles/polly-ceo-adam-carmel-mortgage-cost-cutting/(subscription required)
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