Mortgage industry expert Mike DelPrete recently conducted a study testing the responsiveness of brokerages to online inquiries on home listings by managing a team of undercover “secret home shoppers.” The findings revealed that while the average response time was 8 hours and 17 minutes, the median response time was significantly quicker at 39 minutes. However, a significant 47% of inquiries went unanswered, indicating missed opportunities for brokerages to engage and cultivate new leads.
Key points:
– Study conducted by industry expert Mike DelPrete
– Average response time to online inquiries was 8 hours and 17 minutes
– Median response time was 39 minutes
– 47% of inquiries did not receive a response, highlighting missed lead cultivation opportunities.
You can read this full article at: https://www.housingwire.com/articles/almost-half-of-listing-inquiries-dont-receive-a-response-from-an-agent-delprete/(subscription required)
Note Servicing Center provides professional, fully compliant loan servicing for private mortgage investors so they can avoid the aggravation of servicing their own loans and just relax and get paid. Contact us today for more information.
