The packet the buyer’s due-diligence reviewer opens is the packet that sets the price. A complete packet closes at premium; a partial packet closes at discount or kills the trade. The process below assembles a seller-controlled packet that a buyer underwrites without curative work.

What documents must the packet contain?

At minimum: the original note with all allonges; the recorded mortgage or deed of trust with every assignment of record; the title insurance policy and any endorsements; a complete payment history with date, amount, principal-interest split, and escrow allocation; the escrow ledger with tax and insurance disbursements; any modification, forbearance, or repayment-plan documents; the borrower’s original signing package (TILA, RESPA disclosures, application); current property insurance declaration; current tax bill or paid-tax confirmation; and the servicer’s full communication log.

How do you reconstruct a payment history from a clean ledger?

Pull the servicer’s payment ledger and export to a structured CSV. One row per payment received: receipt date, paid date, amount, principal, interest, escrow, other, ending balance. Match each row to a cleared bank deposit. Flag any unreconciled rows for explanation in the packet. The reviewer reads the CSV; the reviewer’s underwriter reads the unreconciled flags.

How do you verify the chain of assignments?

Order a current title commitment from the title insurer and review every assignment of record. Each assignment should show assignor, assignee, recording date, recording reference, and an attached executed instrument. Gaps in the recorded chain are curable through corrective assignments — but the time to cure is before the buyer’s reviewer flags the gap, not after.

What goes in the borrower communication log?

Every borrower-facing communication across the life of the loan: payment notices, late notices, escrow analyses, insurance changes, tax-payment notices, loss-mitigation correspondence, force-placed insurance notices (if applicable), and any letters returned undeliverable. Date each entry, name the sender, attach a copy. The log demonstrates the servicer treated the borrower as a §1024.38(c) record-keeping rule contemplates — and that the file is not exposed to a UDAP claim from a stale notice.

How do you package and deliver the file to a buyer?

Upload the packet to a clean virtual data room. Index by category: Note, Security Instrument, Title, Payment History, Escrow, Modifications, Borrower Communications, Insurance, Taxes, Servicer Notes. Provide read-only access; track every reviewer who opens each folder. The buyer pays for certainty; the data-room access log is part of how the seller delivers it.

How long should it take to build a packet?

For a single seasoned performing note with a clean servicer, one to three business days. For a sub-performing or non-performing note with curative title work, two to four weeks. For a portfolio trade of fifty or more notes, six to twelve weeks. The single biggest accelerator: the seller worked with a servicer that maintained the file in this format across the life of the loan, not the seller who built the packet from scratch at sale.

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